Our team is made up of a group of passionate game enthusiasts who not only have rich industry experience, but also have an endless love for games. From conception to final product release, we pursue excellence in every link and strive to present the best gaming experience to players.
With a global presence in over 5 markets, our games business has a strong international presence.
By creating a pleasant gaming experience, we connect players around the world and promote happy sharing and interactive communication.
BIAGRO.S.A. is committed to becoming a leader in the casual gaming field, not only providing high-quality game products, but also ensuring that every player can enjoy a seamless and rich gaming life through convenient cooperative recharge services.
We are always striving to push the limits and exceed expectations, and we are committed to providing a fair and healthy gaming environment.
Understand players' preferences and feedback, and continuously optimize the gaming experience.
Continuously explore new ideas to promote the development of game design and technology.
Monitor any form of cheating and maintain a healthy gaming environment.
We make the games we’d love to play!
In order to make your game experience smoother and more enjoyable, we have prepared several FAQ sections covering a range of common issues.
Signing up is very simple! Just visit our H5 game page or open the game app, click on the "Sign Up" button, and follow the prompts to enter your email address or phone number. After completing the verification steps, you can start exploring our game world.
If you encounter difficulties during the signup process, please ensure that all required information has been correctly filled out, and that your device meets the minimum requirements for running the game. Additionally, check if your internet connection is stable. If the problem persists, look for any specific error messages, as this can help us more accurately identify the issue.
Don't worry; resetting your password is easy. Please visit the login page, select the "Forgot Password?" link, and follow the instructions to enter your registered email address. We will send an email containing a password reset link. Follow the instructions in the email to complete the password reset process.
We are sorry to hear about this issue. First, please check if your internet connection is stable and ensure that the transaction was completed. If the problem still exists, contact our customer service team and provide your order number or purchase receipt. We will work to resolve the issue as quickly as possible.
If you encounter any technical issues or discover any bugs while playing the game, please report the problem through the in-game feedback system. Provide as detailed a description as possible of the issue and the steps to reproduce it. This will help us locate and fix the problem faster. Additionally, you can visit our official website for the latest information and temporary solutions.