These Terms of Service ("Terms") create a legally binding contract between you and BIAGRO.S.A. ("BIAGRO", "we", "us", or "our"). They regulate your access to and use of our official websites, applications, casual games, and all services provided through our platforms (collectively known as the "Services" in these Terms). Please read these Terms thoroughly before using our Services. By accessing or using the Services, you signify your acceptance of these Terms. If you disagree with any part of these Terms, you must cease using the Services immediately.
(I) Age Requirement
To use BIAGRO.S.A.'s Services, you must be at least 13 years old. If you are under 13, do not use our Services. For users between 13 and 18 years old, parental or guardian consent is essential before using our Services. We are committed to complying with all laws and regulations related to minors' online activities and safeguarding their privacy.
(II) Account Registration
Some Services require account registration. When registering, you must provide accurate, complete, and up-to-date personal information, such as your name, date of birth, email address, mobile phone number, and a secure password. You are accountable for protecting your account information. Avoid sharing your account details, especially passwords, with others. You will be held liable for all activities conducted under your account. BIAGRO.S.A. will not be responsible for any loss or damage resulting from your failure to protect your account information.
(III) Compliance with Laws
While using our Services, you must adhere to all applicable laws and regulations, particularly those in the jurisdiction where you access the Services. Using our Services for illegal or inappropriate activities is strictly prohibited. This includes, but is not limited to, intellectual property infringement, harassment, and the dissemination of harmful or illegal content.
(IV) Account Nature
User accounts are for personal use only. You may not transfer, sell, lease, or share your account with others. If we detect unauthorized third-party use of your account, we reserve the right to suspend or terminate the account and take steps to protect the rights and interests of other users.
(V) Use License
We grant you a limited, non-transferable, non-exclusive license to use the Services solely for personal entertainment purposes. Without our prior written consent, you may not use the Services for commercial activities. This means you cannot, for instance, stream our games for profit, use game content in advertising without permission, or create derivative works for commercial gain.
By using our Services, you confirm that you meet all of the above-mentioned eligibility criteria. We reserve the right to update and modify the user eligibility terms at any time. It is your responsibility to review these terms regularly to ensure continued compliance.
(I) Service Content
BIAGRO.S.A. offers a wide range of casual gaming services, including game downloads, installations, engaging online gaming experiences, and in-game purchase options. We are constantly working to enhance our Services by introducing new game content, optimizing game performance, and enriching gameplay. Whether it's a thrilling puzzle game, a relaxing simulation, or an immersive role-playing adventure, we aim to provide high-quality entertainment for our users.
(II) Service Changes
We reserve the right to alter the content, functions, and rules of the Services based on business development needs. Changes may involve adjustments to gameplay mechanics, updates to Virtual Items and Currency, and modifications to service fees. We will make every effort to notify you in advance of such changes through in-app notifications, emails, or official website announcements. If you continue using the Services after the changes, it indicates your acceptance of the new Terms.
You acknowledge and agree that if BIAGRO.S.A., at its sole discretion, determines that you have violated our code of conduct, we have the right to take appropriate actions. These may include restricting your access to certain content, suspending or terminating your account, and prohibiting you from using some or all of the Services.
When using the Services, you must avoid the following behaviors:
1. Inappropriate Content Dissemination: Do not transmit, post, or display any offensive content. This includes content that is harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, hateful, pornographic, or discriminatory based on race, ethnicity, gender, religion, or other protected characteristics. When communicating with other users, use respectful and appropriate language.
2. Infringement of Others' Privacy: Without the explicit written consent of other users, do not disclose their personal information in the games or related services. Personal information includes names, contact details, location information, and any other data that can identify an individual. However, you are free to share your own personal information at your discretion.
3. Infringement of Intellectual Property Rights: Do not infringe on the intellectual property rights of any party. This means you should not upload, post, or distribute copyrighted content without proper authorization. Examples include pirated games, unauthorized music, movies, or images. Do not attempt to copy, modify, reverse-engineer, or distribute our game software or any other content within the Services without our permission.
4. Illegal Activities: Do not use our Services for any illegal activities, such as gambling, money laundering, fraud, or any activity that violates local, national, or international laws. Do not organize or participate in any illegal groups or activities through our platforms.
5. Disruption of Game Fairness: Do not engage in cheating in games. This includes using cheats, exploits, or any unfair means to gain an advantage over other players. Do not manipulate game results, boost scores unfairly, or engage in any behavior that undermines the fair-play environment of our games.
6. Commercial Abuse: Do not conduct unauthorized commercial activities using our Services. This includes advertising in-game, selling virtual items for real-world currency or other valuable items without our permission, or using our platform to promote your own commercial products or services.
7. Interference with Service Operation: Do not interfere with or disrupt the normal operation of our Services. This includes launching hacker attacks, sending spam emails that could overload our servers, or attempting unauthorized access to our servers, databases, or other system components.
If we have reason to believe that you have violated or breached any of these Terms, we reserve the right to take immediate action. This may include terminating your account and prohibiting you from using all or part of the Services, including deleting your account. If we suspend or terminate your account, you will lose access to the account and any associated content. Please note that BIAGRO.S.A. and third-party payment providers will not refund you for virtual currency or virtual items earned, developed, or purchased in-game.
All content within the Services, such as game software, text, graphics, audio, video, trademarks, and logos, is protected by intellectual property laws. BIAGRO.S.A. or our relevant licensors own these rights. Without our prior written permission, you are strictly prohibited from:
1. Copying, modifying, adapting, translating, reverse-engineering, decompiling, or disassembling any content within the Services.
2. Distributing, disseminating, selling, leasing, licensing, or transferring the content of the Services in any form.
3. Using the content of the Services for commercial purposes.
4. Removing or tampering with any copyright notices, trademark logos, or other intellectual property notices in the content of the Services.
We grant you a limited license to use the content of the Services solely for personal entertainment purposes in accordance with these Terms during your use of the Services. We also have the right to analyze and use any data and records generated during your use of the Services to improve service quality, optimize the user experience, and develop new features. However, we respect your privacy and will handle your data in accordance with our Privacy Policy.
We highly value your privacy and are dedicated to protecting your personal information. For detailed information on how we collect, use, store, and safeguard your personal data, please refer to our "Privacy Policy". By using the Services, you consent to the processing of your personal information in accordance with the Privacy Policy.
We implement reasonable technical and organizational measures to protect the security of your personal information. However, due to the nature of the internet, we cannot guarantee the absolute security of information. You should be aware of the potential risks when using the Services and take appropriate precautions, such as using strong passwords and keeping your devices secure.
(I) Nature of Virtual Items and Currency
In-game virtual items and currency ("Virtual Items" and "Virtual Currency") are integral parts of the Services and are intended for use only within the games. Virtual Items and Virtual Currency do not have real-world monetary value and cannot be exchanged for real currency or other items of actual value.
(II) Purchase and Use Rules
You can use real money to purchase Virtual Currency, which can then be used to buy Virtual Items. The purchase of Virtual Items and Currency is subject to these Terms and the specific regulations on the relevant purchase pages. Before making a purchase, carefully review the purchase information, including the quantity and price of Virtual Items and Currency. All purchases are final and non-refundable.
(III) Management of Virtual Items and Currency
We have the right to adjust the quantity, value, acquisition methods, and usage rules of Virtual Items and Currency according to the operational needs of the games. We will attempt to notify you in advance of such adjustments. We also reserve the right to manage, regulate, control, modify, and delete Virtual Items and Currency. We are not liable for any losses caused to you by these adjustments.
(IV) Account Termination and Virtual Items
If your account is terminated due to a violation of these Terms or other reasons, all Virtual Items and Currency in your account will be considered automatically waived. We have the right to dispose of them without providing any compensation.
All purchases made on our gaming platform, including virtual items, in-game currency, subscription services, and downloadable content, are final and non-refundable. This policy applies regardless of the reason, whether it's dissatisfaction with the purchase, a change of mind, or an accidental purchase. Before making a purchase, please carefully consider your decision and confirm the purchase information. Once the purchase is completed, the transaction cannot be reversed.
If you encounter technical problems during the purchase process that result in payment anomalies, such as duplicate charging, contact our customer service team promptly. We will verify the situation and take appropriate measures to resolve the problem. However, our standard practice is not to provide refunds. Instead, we will ensure that you receive the corresponding virtual items or currency, or we will correct the abnormal payment to protect your rights and interests.
(I) User-Initiated Termination
You have the right to stop using the Services at any time. If you wish to terminate your account, you can do so through the account management function in the app or by contacting our customer service. After account termination, you will lose access to all data and information associated with the account, including game progress, Virtual Items, and Currency. Please exercise caution when making this decision, as the data cannot be recovered once the account is terminated.
(II) Our Termination of Services
If you violate these Terms, engage in illegal activities, or seriously disrupt the normal operation of the Services, we have the right to terminate your account and Services without prior notice. In cases where we need to terminate part or all of the Services due to business adjustments, technical upgrades, or other reasons, we will notify you in advance. We will also try to provide data migration or other solutions (if possible) within a reasonable period to minimize the impact on you.
After the termination of the Services, your license to use the Services will expire, and you must immediately stop using the Services. We are not liable for any losses caused to you by the termination of the Services, except as otherwise required by law.
(I) Service Availability
We strive to ensure the continuous availability of our Services. However, we do not guarantee that the Services will be accessible at all times on all devices. The Services may experience interruptions, delays, or unavailability due to various factors, such as regular maintenance and upgrades, technical failures, or network problems. In the case of planned maintenance and upgrades, we will try to notify you in advance. However, for unexpected service interruptions, we may not be able to provide timely notice.
(II) Content Accuracy
We make every effort to ensure the accuracy of the information, content, and materials provided in the Services. However, we do not provide any express or implied warranties regarding the accuracy, completeness, reliability, or timeliness of the content. We are not liable for any losses or damages that you may incur as a result of relying on the content in the Services.
(III) Third-Party Content and Links
The Services may contain content provided by third parties or links to third-party websites. We are not responsible for the accuracy, legality, security, or reliability of third-party content. We also do not assume liability for the privacy policies or terms of service of third-party websites. When you access third-party content or links through our Services, you do so at your own risk. We cannot guarantee the full compatibility of third-party services with our own.
(IV) Service Risk Assumption
You assume all risks associated with using the Services. The Services are provided "as is", without any form of warranty. This includes, but is not limited to, warranties of merchantability, fitness for a particular purpose, and non-infringement. We are not liable for any direct, indirect, incidental, special, or consequential losses or damages arising from your use of the Services.
(I) Governing Law
These Terms are governed by and construed in accordance with the laws of Colorado, USA. This ensures that all disputes and matters related to these Terms are handled in a consistent and legally compliant manner.
(II) Dispute Resolution Method
If a dispute arises between you and us regarding these Terms or the use of the Services, both parties should first attempt to resolve it through friendly negotiation. If the negotiation fails, either party has the right to submit the dispute to Colorado State Court. This could be a court of law or an alternative dispute resolution mechanism, depending on the nature of the dispute. During the dispute resolution process, except for the disputed matters, both parties must continue to abide by the other provisions of these Terms.
(I) Severability
If any part of these Terms is determined to be invalid, illegal, or unenforceable, it shall not affect the validity, legality, and enforceability of the other parts. We will make every effort to modify the invalid, illegal, or unenforceable part to comply with legal requirements. If modification is not possible, this part will be separated from these Terms without affecting the overall effectiveness of the Terms.
(II) Waiver
Our failure or delay in exercising any rights under these Terms shall not be construed as a waiver of such rights. If we choose not to enforce a particular provision against you at a certain time, it does not mean that we will not enforce it in the future. We reserve the right to enforce all of our rights under these Terms at any time.
(III) Amendment of Terms
We have the right to amend these Terms at any time. The amended Terms will be announced on our designated channels, such as in the app or on the official website. They will come into effect after a reasonable period, typically 15 days from the date of announcement. If you continue to use the Services after the amendment of the Terms, it indicates your acceptance of the new Terms. It is your responsibility to check these Terms regularly to stay informed about any changes.
(IV) Notices
Notices sent by us to you can be made through in-app notifications, emails, text messages, or official website announcements. Notices are considered delivered upon sending. You are responsible for regularly checking for notice information to stay informed about relevant changes and important matters regarding the Services.
These Terms constitute the entire agreement between you and BIAGRO.S.A. regarding the use of the Services. They supersede all previous oral or written agreements on the use of the Services. If you have any questions or suggestions regarding these Terms, you can contact us via [email protected].